Refund checks will only be issued to the account holder on file. You may activate your plastic Card at cirquedusoleil.com/gift-cards or by phone at 1-877-924-7783. Refunds or exchange of Cirque du Soleil show tickets and of other merchandise purchased with your Card is subject to the applicable Cirque du Soleil’s refund and exchange policy. The following clauses shall survive the termination of this Agreement, bankruptcy of any party, expiration of your Card: Liability for Failure to Complete Transactions, Invalidity, Limitation of Liability and No Class Action. We will NOT be liable for a transaction failure caused because you do not have enough money on your Card to complete the transaction, if a point of sale terminal is not working properly, or if circumstances beyond our control (such as fire or flood) prevent the completion of the transaction. Cirque du Soleil’s Touring Show Division is currently revisiting OVO’s tour plans for the rest of 2020. To register your Card you will need to provide your name, zip code, Card number and email address. We have no liability for restricting access to the Card because of suspected suspicious activity. This arbitration shall be FINAL. Email: services.clients@cirquedusoleil.com. You don’t need to do anything, just hold on to your tickets. Any resale of Cirque du Soleil tickets is strictly prohibited, unless otherwise provided by law or unless otherwise agreed with Cirque du Soleil. If your purchase exceeds the balance of the Card, you must pay for the excess at time of purchase. Your Card is redeemable for the purchase of tickets to Cirque du Soleil shows presented in the United States of America and Canada. Cirque du Soleil in a statement says audience members will be reimbursed. A Cirque du Soleil show "Volta" in Redmond ended Friday when a hose on a hydraulic system broke and sprayed audience members with what the theatrical company says was vegetable-based oil. Refunds are available at point of purchase. All ticket holders for the cancelled CRYSTAL shows will be contacted by their point of sale regarding the refund process. Your Card is redeemable online at cirquedusoleil.com/gift-cards and at participating Cirque du Soleil point of sales. Notifications can be turned off anytime in the browser settings. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then our aggregate liability (and that of our employees, directors, officers, administrators, agents, affiliates or other related entities, distributors, vendors, suppliers, partners, sponsors, representatives or all other persons acting on our behalf) under such circumstances for liabilities that otherwise would have been limited shall not exceed the purchase price of the Card. Cirque de Soleil’s Touring Show Division is currently revisiting tour plans for AXEL for the remainder of 2020. In lieu of each term, provision or section of this Agreement that is held invalid or unenforceable, there shall be added as a part of this Agreement a term, provision or section as nearly identical as may be possible and as may be legal, valid and enforceable. Unless otherwise permitted under any applicable law, such data will only be collected, used and/or transferred as expressly authorized by you. “Although the situation results from circumstances beyond its control, Cirque du Soleil apologises for any inconvenience this cancellation may cause,” the global touring company said in a statement released on Monday morning. In this Agreement, "we", "us", and "our" mean the Issuer, our successors, affiliates or assignees and "you" and "your" refer to the person who has obtained or received the Card and who is rightfully authorized to use the Card as provided for in this Agreement. Cirque du Soleil Entertainment Group is a world leader in live entertainment. The Cirque du Soleil show "Volta" in Redmond ended early on Friday when a hose on a hydraulic system broke and sprayed audience members. No further action is required. Reply to: Cirque Du Soleil Refunds. Subscribe to Club Cirque to stay in the know about upcoming nearby shows! No one was hurt. This means that anyone who finds your lost Card could use it. If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event. A Cirque du Soleil performer died in March during a performance in Florida when his hand slipped off double rings and he fell 20 feet (6 meters). Preview. Or, check out the cities where your favorite show is playing. You are not entitled to receive a cash refund. All ticket holders for the ALEGRIA will receive official notice by their original point of purchase. Get notified by e-mail when a reply is posted. Gazda said staff took out ladders to help the performers on the stage. Cirque du Soleil refund challenges warning. The award rendered by the arbitrator shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. This Card is not a credit card. If you can’t make it to the new date, or would like to exchange to another date, please submit a request . ... You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees. FUNDS ON YOUR CARD DO NOT EXPIRE. If you do not agree to these terms, do not activate or use your Card and contact our Customer Service. A Cirque du Soleil show "Volta" in Redmond ended Friday when a hose on a hydraulic system broke and sprayed audience members with what the theatrical company says was vegetable-based oil. when vaccine is available 1:39 am; This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act (9 U.S.C. You may only use it when there is a balance remaining on the Card and only up to the amount left on the Card. The Touring Show Division at Cirque du Soleil is currently working on the next visit of one of its shows in Trenton, NJ. Neither party will be entitled to institute proceedings for a Claim before a court. People on stage began slipping. "At first I thought it was part of the show. At this time, Cirque du Soleil’s Drawn to Life has not cancelled any showings, as Disney Springs remains open. You may activate your digital Card by clicking on the link provided to you in your confirmation email. Cirque du Soleil made the announcement on their official website. CIRQUE DU SOLEIL SHOWS IN Portland. Any purchases using the card are subject to Cirque du Soleil’s return policy and the amount of any refund will be placed back on the Card. Cards purchased from authorized retailers or online must be activated to be used. Cirque du Soleil announced Monday it is filing for bankruptcy protection as the coronavirus pandemic continues to rattle the world. Phone: 1-877-924-7783 The many fantastical, impossible, colossal, unimaginable worlds of Cirque du Soleil, are unfortunately, not in your city right now. Refunds of purchases made with your Card will be placed back on your Card or a new Card. Refunds are available at the point of purchase. Notwithstanding such expiration date, your Card will only expire five (5) years after the date of its activation. — Cirque du Soleil (@Cirque) March 15, 2020 The touring company was scheduled to bring “VOLTA” to the OC Fair and Events Center in Costa Mesa from March 18-April 19. Cirque du Soleil and the live entertainment industry writ large have faced severe consequences from the Covid-19 crisis, with the virus outbreak leading to the cancellation of shows. Purchases will be deducted from your Card until the value reaches zero. Include your Name, Contact Phone Number and complete Mailing Address in the body of the email. The official debut date is still scheduled as April 17. To activate your Card you will need to enter the PIN number located on the back of the Card. We had a trip planned the first week of June 2020. There is no known date for the postponed preview debut. Customers who paid online at xlcenter.com or over the phone with a credit card will be automatically refunded between 7-10 … All ticket holders for the Perth dates will be contacted by their point of sale to arrange refunds. Las Vegas forums . Refunds or exchange of Cirque du Soleil show tickets and of other merchandise purchased with your Card is subject to the applicable Cirque du Soleil’s refund and exchange policy. If you do not receive your Card by the expiration of the delivery time indicated during your Card order process, please contact us at 1-877-924-7783. KA by Cirque du Soleil: Where do I get my refund!! For this reason, and until further notice, Cirque du Soleil Entertainment Group has suspended its shows temporarily. Cirque du Soleil - Downtown Disney Tickets. For any questions related to the redemption of your Card, Customer Service agents are available to answer your calls Monday through Sunday, 9 a.m. to 8:30 p.m. Registration of your Card is optional. Cirque Du Soleil is postponing ALEGRIA performances in Houston. Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks. Problem led to “some vegetable-based oil” being sprayed onto some in the audience in Redmond. You are not entitled to receive a cash refund. Las Vegas forums . Cirque du Soleil Entertainment Group is committed to providing a work and performance environment with the highest … Maks and Val Tickets Michael Carbonaro Tickets Pennsylvania Ballet Tickets Shen Yun Performing Arts Tickets Cirque du Soleil: O Tickets Cirque du Soleil: Ovo Tickets Riverdance Tickets The Purple Xperience Tickets Cirque du Soleil: Love (The Beatles) Tickets Ukrainian Shumka Dancers Tickets Any claim, dispute, or controversy (“Claim”) arising out of or relating to: (i) this Agreement; (ii) your Card, including the purchase or use of your Card, services related to your Card or the balance on your Card; or (iii) any advertisements, promotions or statements related to the Cards, shall be exclusively resolved by binding arbitration conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Your message. Freedom rally drums up support for businesses in small Lewis County town, Dozens of patients transferred to new Kitsap County hospital, Columbus Crew win 2nd MLS title, beating Seattle Sounders 3-0, Cal at Washington State canceled because of COVID-19, Iran summons EU envoys for protesting reporter's hanging. Issuer may, at any time and without notice, delegate duties or assign all or part of its rights and obligations under this Agreement to any third party, without recourse, provided that the assignee or delegatee assumes all of Issuer’s obligations hereunder. Applicable law, such data will only expire five ( 5 ) years after the expiration date, your will.. `` a refund of your Card until the value reaches zero activate your plastic Card cirquedusoleil.com/gift-cards. Or consult its website at www.adr.org activation, Customer Service to get refunds because of suspected suspicious activity their point... 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